Muratec MFX-2350 Bedienungsanleitung Seite 147
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4-3Trouble shooting
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Trouble shooting
Problem Devices to check Check point / Resolution
Unable to connect to
OfficeBridge
MFP Is the LAN cable damaged?
c Replace the LAN cable.
Are the network settings correct?
c See “Setting up the OfficeBirdge Configuration”
in Chapter 1.
Network periph-
erals (LAN hub,
router, etc.)
Is the power on?
c Turn the power on.
Is the LAN cable loose or disconnected?
c Check the LAN cable connectivity and secure it
firmly.
Is the LAN cable damaged?
c Replace the LAN cable.
The device(s) may be damaged. Or, only one of the
ports may be damaged.
c Connect the LAN cable to another port on the
device and check for correct operation.
c If it still doesn’t work, replace the device.
Are the network settings correct?
c Consult the device’s instruction manual and
correct the network settings.
The size of tables on
the screen, character
spacing, or line spac-
ing is different from
the screens in the
manual.
Computer Is a browser other than the previous specified
browser being used?
c Use Internet Explorer 6 or later.
The displayed font
size is different from
the screens in the
manual.
Computer Have you changed the browser’s font size?
c Try adjusting the size using the browser’s char-
acter size setting.
Unable to open docu-
ments.
Computer Is an image viewer installed?
c Documents cannot be viewed if an image viewer
is not installed. Close OfficeBridge and install
an image viewer.
c Similar conditions may occur if the image
viewer is an older version. In this case, try
installing the latest version of the image viewer.
Has the operating system been setup with file
associations for image file extensions (.TIFF or
.PDF)?
c Following the instructions for your computer’s
operating system, associate the file extensions.
- PC User’s Guide 1
- Contents 3
- Trademarks 6
- 1-2 Getting Started 8
- Scan to User 10
- Bulletin board 11
- Circulation 12
- Request processing 13
- OfficeBridge InfoMonitor 14
- OfficeBridge CoverPage Editor 14
- OfficeBridge TWAIN Connector 15
- OfficeBridge Backup Utility 15
- OfficeBridge TIFFMaker 15
- System requirements 16
- If your network is using DHCP 17
- 1-12 Getting Started 18
- 1-13Getting Started 19
- Getting Started 19
- 1-14 Getting Started 20
- 1-15Getting Started 21
- 1-16 Getting Started 22
- 1-17Getting Started 23
- 1-18 Getting Started 24
- 1-19Getting Started 25
- 1-20 Getting Started 26
- In this case, click [Unblock] 27
- 1-22 Getting Started 28
- 1-23Getting Started 29
- TCP/IP settings 30
- 1-25Getting Started 31
- 1-26 Getting Started 32
- SMTP/POP server settings 33
- 1-28 Getting Started 34
- 1-29Getting Started 35
- E-mail Settings 36
- 1-31Getting Started 37
- 1-32 Getting Started 38
- 1-33Getting Started 39
- 1-34 Getting Started 40
- Internet Time 41
- Remote Connection 42
- LDAP Settings 43
- 1-38 Getting Started 44
- Deleting an LDAP server 45
- Parameter Settings 46
- SNMP settings 47
- 1-42 Getting Started 48
- FTP Shortcut setting 49
- Deleting an FTP shortcut 50
- 1-45Getting Started 51
- 1-46 Getting Started 52
- Using OfficeBridge 53
- Logging onto OfficeBridge 54
- 2-3Using the OfficeBridge 55
- Using the OfficeBridge 55
- Logging out of OfficeBridge 56
- Reviewing the document list 57
- Personal Inbox 58
- Pubic Inbox 58
- Circulated 59
- Processing 60
- Admin Tools 60
- 2-9Using the OfficeBridge 61
- Operating buttons 62
- 2-11Using the OfficeBridge 63
- View items and list items 64
- 2-13Using the OfficeBridge 65
- 2-14 Using the OfficeBridge 66
- 2-15Using the OfficeBridge 67
- 2-16 Using the OfficeBridge 68
- How to enter the destinations 69
- 2-18 Using the OfficeBridge 70
- 2-19Using the OfficeBridge 71
- 2-20 Using the OfficeBridge 72
- Searching for a destination 73
- 2-22 Using the OfficeBridge 74
- 2-23Using the OfficeBridge 75
- 2-24 Using the OfficeBridge 76
- 2-25Using the OfficeBridge 77
- 2-26 Using the OfficeBridge 78
- 2-27Using the OfficeBridge 79
- Network printing 80
- 2-29Using the OfficeBridge 81
- Network Scanning 82
- 2-31Using the OfficeBridge 83
- 2-32 Using the OfficeBridge 84
- 2-33Using the OfficeBridge 85
- 2-34 Using the OfficeBridge 86
- Opening the Admin Tools tab 88
- “Admin Tools” menu 89
- 3-4 Using the Admin Tools 90
- User Registration 91
- 3-6 Using the Admin Tools 92
- 3-7Using the Admin Tools 93
- Changing user information 94
- Deleting user information 94
- Exporting user information 95
- Administrator registration 96
- 3-11Using the Admin Tools 97
- Address Book 98
- 3-13Using the Admin Tools 99
- 3-14 Using the Admin Tools 100
- Deleting a destination 101
- Importing user information 102
- Registering groups 103
- Deleting a group 104
- Registering a Speed Dial 105
- Forwarding Settings 108
- 3-23Using the Admin Tools 109
- Using the Admin Tools 109
- Temporary Storage list 110
- Common Job Settings 111
- 3-26 Using the Admin Tools 112
- Print Job 113
- 3-28 Using the Admin Tools 114
- Management Information 115
- 3-30 Using the Admin Tools 116
- Fax History 117
- 3-32 Using the Admin Tools 118
- Mail History 119
- 3-34 Using the Admin Tools 120
- Initial Settings 121
- Scan Settings 122
- Personal Outbox setting 123
- 3-38 Using the Admin Tools 124
- Personal Inbox setting 125
- Received Fax Forwarding 126
- 3-41Using the Admin Tools 127
- 3-42 Using the Admin Tools 128
- 3-43Using the Admin Tools 129
- 3-44 Using the Admin Tools 130
- File Name 131
- Deleting a file name 132
- Folder Shortcuts 133
- 3-48 Using the Admin Tools 134
- Deleting a folder shortcut 135
- Archive Settings 136
- 3-51Using the Admin Tools 137
- Archive activation 138
- Public Inbox 139
- Bulletin Board 140
- Circulated Box 141
- Process Settings 142
- 3-57Using the Admin Tools 143
- 3-58 Using the Admin Tools 144
- Trouble shooting 145
- Troubleshooting the browser 146
- 4-3Trouble shooting 147
- 4-4 Trouble shooting 148
- 4-5Trouble shooting 149
- 4-6 Trouble shooting 150
- Printing problems 151
- 4-8 Trouble shooting 152
- 4-9Trouble shooting 153
- Troubleshooting InfoMonitor 154
- 4-11Trouble shooting 155
- 4-12 Trouble shooting 156
- Creating a shared folder 157
- 4-14 Trouble shooting 158
- 4-15Trouble shooting 159
- 4-16 Trouble shooting 160
- I-1Index 161
- I-2 Index 162
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