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Troubleshooting 4-25

Troubleshooting

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Administrator’s Guide 1
Chapter 2 Management 2
Chapter 3 Maintenance 2
Chapter 4 Troubleshooting 2
Contents 3
Chapter 3 Maintenance 4
Chapter 4 Troubleshooting 5
How to Read This Manual 6
Key Descriptions 7
Chapter 1 8
Entering Characters 9
Entering Numbers 10
Entering Spaces 11
Entering “.com” 11
Using Common Functions 12
Deleting Characters 13
Inserting Characters 14
Editing the Soft Keys 15
Press [Register] 16
Press [Soft Key] 16
1-10 Editing the Soft Keys 17
Editing the My MFP Shortcuts 18
Press [My MFP Shortcut] 19
Press <My MFP> 20
Press [Add/Edit] 20
“Editing from the 20
Using My Jobs 21
1-16 Using My Jobs 23
My jobs Execution Screen 24
Deleting My jobs 25
Printing My Jobs List 26
Executing My jobs 28
Press [Machine Info] 29
List of Entries 31
Paper Settings 34
List of Paper Settings 35
Specifying Default Settings 37
List of Default Settings 38
Outputting Lists 42
1-38 Outputting Lists 45
List of Lists 46
Using Personal Settings 47
List of Personal Settings 49
Logging In / Logging Out 51
OfﬁceBridge Guide 52
Logging Out 53
Chapter 2 54
Caution 56
Setting Security Codes 57
Press [Admin Password] 58
Setting the Protect Passcode 60
2-8 Setting Security Codes 61
Enter a four digit number 61
Closed Communication 63
Setting Closed Reception 64
Setting Passcode Polling 65
Press [Passcode Polling] 66
Setting the Passcode 67
Setting ID Check Transmission 70
Press [Conﬁrm Destination] 72
Press [Conﬁrm Numeric keys] 75
Security Reception 77
Press [ON] 78
Select [AM] or [PM] and set 78
Activating the PIN mask 79
Function Protect Settings 81
Setting Function Protection 82
Using Function Protection 84
When “Protect ON” is Set 85
Setting Mode Protection 86
Select the function to set 87
Setting User Authentication 88
Press [AuthenticationMethod] 89
Setting the Currency Unit 91
Press [Currency Setting] 92
Erasing the Accounting Data 95
Setting Example 96
List of Network Settings 97
Press <Setting> 100
Press [Management] 100
Press [Network Settings] 100
Press [TCP/IP Settings] 100
Setting the Host Name 101
Setting the Workgroup Name 102
Setting the DNS Sufﬁx 104
Setting DHCP 105
Setting the IP Address 106
Setting the Subnet Mask 107
Setting the Gateway Address 108
(See page 2-47.) 109
Press [WINS Server Address] 109
Registering LDAP Servers 110
Press [LDAP 112
Server Settings] 112
Press [Add] 112
Press [Name] 112
Management 114
Press [Password] 115
Press [Search Base] 115
Press [Additional String] 117
Press [Search Method] 117
Deleting LDAP Servers 119
Press [List] 121
Press [Yes] 121
Press [Setting] 124
Set the archive destination 124
Press [FileFormat] 124
Setting an E-mail Gateway 126
[Enter] 128
Press [Sufﬁx] 128
Press [Automatic LogoutTime] 129
Mirroring Methods 131
Exporting to USB Memory 133
Press [Mirroring] 138
Press [Direct Copy] 138
Select [Setting 139
Press [Direct Copy Allowed] 140
Chapter 3 142
IMPORTANT 143
Cleaning the Control Panel 144
Cleaning the Scanning Area 145
Chapter 4 148
Error Messages 149
Troubleshooting 150
ScanTag Communication Errors 153
Scan to FTP and 154
Image Quality Problems 159
Cannot Transmit Faxes 162
Cannot Receive Faxes 163
Cannot Scan 163
Cannot Print 165
Cannot Connect to the Network 166
Cannot Install 167
OfﬁceBridge Troubleshooting 168
Browser Settings 170
Click the [Close] button 171
Click the [Custom 171
When a Power Failure Occurs 173
Erased Document Notiﬁcation 174

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